Return & Refund Policy | WalkTrendy

Disclaimer: We do not have any other customer care email/ contact except mentioned below.

Don't worry, we are here with you! 

Customer care timing: 9 am to 4 pm Mon to Sat
Email: support@walktrendyshoes.com
Call: 91 779 500 2244

How do I exchange?

  • Unfortunately, there is no exchange option available.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 What items are returnable?

You can return your items within 48 hours of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

 Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable

 How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then refund will be processed, and a store credit will automatically be issued within 7 working days.
  • Note: We do not have a " Money Refund " Policy. Right now, our policy only allows refunding as STORE CREDIT with 1 year validity.