Return & Refund Policy | WalkTrendy

Disclaimer: We do not have any other customer care email/ contact except mentioned below.

Don't worry, we are here with you! 

Customer care timing: 8 am to 3 pm Mon to Sat (Except Festive and National Holidays)
Email: support@walktrendyshoes.com
Call: 91 704 594 5005 

How do I exchange?

  • Unfortunately, there is no exchange option available.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 What items are returnable?

You can return your items within 48 hours of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There is a ₹50 charge for first pair and ₹25 for second and onwards for return
  • Original shipping and COD charges are non-refundable

     How soon will I get my refund?

    • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If you are approved, then refund will be processed, and a store credit will automatically be issued within 7 working days.